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Noverahealth – Privacy Policy

Last Updated: November 11, 2025

Noverahealth (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website or use any of our services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide our Services effectively, ensure safe transactions, and improve user experience.

1.1 Personal Information You Provide

When you interact with our website, create an account, or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping details

  • Payment information (processed securely through third-party providers—we do not store credit card details)

  • Any information you voluntarily submit through forms, email, or customer support

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Cookies and tracking data

  • Pages viewed, time spent, and referring website

  • General website usage and diagnostic information

1.3 Cookies and Tracking Technologies

Noverahealth uses cookies and similar technologies to:

  • Enhance website performance

  • Improve site functionality

  • Personalize user experience

  • Analyze traffic patterns

You may disable cookies in your browser settings. Some website features may not function properly without them.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Processing and fulfilling orders

  • Communicating with you regarding your account, orders, and support inquiries

  • Improving website functionality, performance, and customer experience

  • Sending important service-related updates

  • Fraud prevention, risk monitoring, and security enhancement

  • Ensuring compliance with applicable laws and regulations

  • Internal analytics and business optimization

Noverahealth does not sell your personal data.

3. How We Share Your Information

We only share your information when necessary and in compliance with privacy laws.

3.1 Service Providers

We may share information with trusted partners who assist with:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Email services

  • Customer support

  • Analytics

These partners are required to follow strict confidentiality obligations.

3.2 Legal Requirements

We may disclose personal information:

  • To comply with legal obligations or requests

  • To protect our rights, property, or safety

  • To prevent fraud or investigate misuse of our Services

3.3 Business Transfers

If Noverahealth undergoes a merger, acquisition, or asset transfer, your information may be included in that transaction.

4. Data Security

We implement technical and administrative safeguards to protect your information. These measures help defend against:

  • Unauthorized access

  • Data alteration

  • Misuse

  • Accidental loss

While we strive to protect all data, no online system can guarantee complete security.

5. Your Rights and Choices

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion where legally permitted

  • Opt-out of marketing communications

  • Restrict or object to certain forms of data processing

  • Request a copy of your data

To exercise these rights, contact us at the email below.

6. Data Retention

We retain information only as long as needed to:

  • Fulfill orders

  • Maintain accurate records

  • Comply with legal obligations

  • Resolve disputes

  • Improve services

After retention periods expire, data is securely deleted or anonymized.

7. Research-Only Product Compliance

As Noverahealth sells research-only peptide products, the following applies:

  • Products are not for human or animal use, consumption, or application

  • Products are intended solely for laboratory, scientific, or research purposes

  • Buyers are responsible for ensuring compliance with local laws regarding research chemicals

  • No medical, therapeutic, or diagnostic use is permitted

This policy does not replace the requirements found in our Terms & Conditions, which users must also agree to.

8. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of all external sites visited.

9. Children’s Privacy

Our Services are not intended for anyone under 18 years of age.
We do not knowingly collect personal information from minors.
If we learn that a minor has submitted information, we will delete it promptly.

10. International Data Transfers

If you access our Services from outside our operating country, your data may be transferred to and processed in jurisdictions with different data-protection standards. By using our Services, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our Services indicates acceptance of updated terms.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Email: suppor@noverahealth.co
Phone: (852) 645-23857